OUR PEOPLE

OUR PEOPLE

The overall success of Applied Electronics is due in large part to the skills and knowledge base of the people behind it. People are the strength of any progressive company. At Applied Electronics, most of our people came to us directly from related industries and have brought a wealth of front line knowledge and experience with them. The combined knowledge of these experienced professionals has made Applied Electronics the leading source for broadcast and presentation solutions in Canada.

 

Sales

Applied Electronics’ Sales Philosophy is: Provide technical expertise and strong product support. As such, our team of sales professionals possess a wealth of front line industry knowledge and technical experience from across Canada. They are dedicated to providing the latest information on industry innovations and assist clients in embracing new technologies while helping to develop system solutions that will meet their operational needs

   

 

PROJECT MANAGEMENT

Our Project Managers oversee the activities of each project and ensures that everything is completed on time and within budget. With over 30 years of experience each, our Project Managers have invaluable knowledge and skills to identify and coordinate critical tasks. They create and manage timelines, task schedules and outlines for status meetings and technical sessions while monitoring progress, troubleshooting and managing the contractual issues of the project, such as change orders, billing, etc. Applied Electronics has an excellent track record of meeting critical on air dates, often under less than ideal circumstances.

   

 

Systems Design

Our in-house CAD team of designers have architectural and technology design backgrounds adding up to 20-35 years of experience each. The Designers not only work with our own sales representatives and project managers, but also with clients' technical people to produce drawings that reflect the clients' concept, equipment selection and desired functionality. The Senior Engineer is an active participant in the installation phase, working with the installation crew to address questions and/or concerns with the functional drawings.

   

 

Technical Support & Installation

Applied Electronics has a full slate of in-house Technical Support and Installation staff across Canada. Each Technician receives manufacturer's product and technical training on a regular basis to remain proficient in installation as well as handling any technical matters that may arise with the products supplied. The Site Manager coordinates the installation technicians and communicates on a daily basis with the Senior Engineer regarding the progress and material requirements in order to achieve the milestones on the timeline.

Applied Electronics provides broadcast, post production and presentation technology, but can also fabricate custom components for systems, such as input panels, lighting control panels, mounting structures, and other custom devices.

   

 

Customer Service& After-Sale Service Support

Over a third of our staff is dedicated to the service and support of the systems and products that we provide. Our Customer Support team is the largest service & support group dedicated to both the broadcast and A/V industries in Canada. Our Service Support staff, with expertise in the broad spectrum of product lines that we carry, tends to clients' questions, concerns and equipment needs. They respond to on-site warranty/non-warranty service requirements and provide on-going system preventative maintenance support, as well as bench service. Our service support personnel across the country endeavour to support all our clients' requirements.

 

Applied Electronics’ Service Department provides: