Technical Support

Ongoing support for broadcasting and audio visual equipment, integrations, and systems

Applied Electronics has a full slate of in-house broadcasting and audio visual system Technical Support and Installation staff across Canada. Each technician receives product and technical training from the manufacturer on a regular basis to remain proficient in installation as well as handling any technical matters that may arise with the products supplied. The Site Manager coordinates the installation technicians and communicates on a daily basis with the Senior Engineer regarding the progress and material requirements in order to achieve the milestones on the timeline.

Applied Electronics provides broadcast, post production and presentation technology, but can also fabricate custom components for systems, such as input panels, lighting control panels, mounting structures, and other custom devices.

Over a third of our staff is dedicated to the service and support of the broadcasting and audio visual equipment and systems and products that we provide. Our Customer Support team is the largest service and support group dedicated to both the broadcast and A/V industries in Canada. Our service support staff have a broad spectrum of knowledge on the variety of broadcast and A/V equipment product lines we carry, and can tend to clients' questions, concerns, and equipment needs. They respond to on-site warranty/non-warranty service requirements and provide on-going system preventative maintenance support, as well as bench service. Our service support personnel across the country endeavour to support all our clients' broadcasting and A/V technical support requirements.

Applied Electronics’ Service Department provides:
  • Bench Repairs & Parts
  • On-Site Assistance
  • Emergency Service Response
  • Phone-In Service Support
  • Preventative Maintenance Programs
  • Customer Training
  • Coast-to-Coast Network of Highly Skilled Field Technicians
  • Our involvement with the @GPA_AV will further enhance Applied Electronics existing offerings by extending our ability to support our clients international initiatives.  Posted: 7 Days ago
  • We're now a member of the Global Presence Alliance @GPA_AV . Joining this international alliance ensures that our customers have access to a network of elite global resources through a single source that is located in their very own backyards.  Posted: 7 Days ago
  • We're very excited to be part of the Global Presence Alliances exclusive network of reputable, industry-leading professionals. We look forward to working together to deliver consistent audio visual & unified communication solutions to companies worldwide.  Posted: 7 Days ago
  • We are proud to have been part of this amazing event. We're looking forward to the next one. Posted: 7 Days ago
  • Congratulations to the @CCE_editors @Avid prize winner! Posted: 9 Days ago
  • We've secured our space at @BUILDEXshows . We can't wait to talk to you about overcoming design challenges around incorporating technology into your spaces. March 20 & 21 at the Edmonton Expo Centre Posted: 10 Days ago
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