Warranty Support

Ensuring your audio visual and broadcast systems perform

Applied Electronics understands the requirement for consistency and reliability for any audio visual or broadcast system design; we also have hands-on experience when it comes to troubleshooting system malfunctions to decrease your “down time”. We have developed a comprehensive Support Program that satisfies the requirements of the manufacturer’s warranties and provides the client with the assurance that the installed system will continue to function as designed.

Our warranty services include:

  • Access to Applied Electronics’ service and support hotline
  • Technical telephone support
  • On-site support/labour
  • Regularly scheduled preventative maintenance visits per annum
  • On-site emergency service visits
  • System basic operation training
  • Ongoing support and service for all systems integration and equipment we install.

As your partner in your audio visual and broadcast systems, we ensure that we can reliably service the systems and equipment we have provided and installed for you. This support is provided conveniently in your local area, and often on site. Our goal is to get your systems running smoothly in the event of technical difficulties.

The most effective ways to ensure speedy and reliable service are:

  • Work with Applied Electronics to create your support agreement prior to project is completion.
  • Determine one or at most two key points of contact on your staff, each with specified roles, to work with Applied Electronics in the event that a support call is required.
  • Clearly establish the internal processes you will need to follow when service is required. 
  • To ensure a smooth service process, establish the accounting procedures that will be needed.
  • Our involvement with the @GPA_AV will further enhance Applied Electronics existing offerings by extending our ability to support our clients international initiatives. http://ow.ly/59yE30is7n1  Posted: 7 Days ago
  • We're now a member of the Global Presence Alliance @GPA_AV . Joining this international alliance ensures that our customers have access to a network of elite global resources through a single source that is located in their very own backyards. http://ow.ly/Vu9W30is7zR  Posted: 7 Days ago
  • We're very excited to be part of the Global Presence Alliances exclusive network of reputable, industry-leading professionals. We look forward to working together to deliver consistent audio visual & unified communication solutions to companies worldwide. https://twitter.com/GPA_AV/status/964424441424855040  Posted: 7 Days ago
  • We are proud to have been part of this amazing event. We're looking forward to the next one. Posted: 7 Days ago
  • Congratulations to the @CCE_editors @Avid prize winner! Posted: 9 Days ago
  • We've secured our space at @BUILDEXshows . We can't wait to talk to you about overcoming design challenges around incorporating technology into your spaces. March 20 & 21 at the Edmonton Expo Centre Posted: 10 Days ago
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